AN AUTHORISED AUSTRALIAN WHOLESALER OF FILTER PRODUCTS
Returns & Credits
IF A PRODUCT IS OUT OF STOCK
WE RESERVE THE RIGHT
TO SUPPLY ANOTHER QUALITY BRAND IN LEU OF WHAT YOU HAVE ORDERED
THIS APPLIES TO ALL PRODUCTS
INCLUDING FILTERS, DISC ROTORS AND DISC PADS SETS
CHEERS BRETTS TRUCK PARTS @ 2021
PAYPAL FEES AS OF 1ST DECEMBER 2019
NB >; AS OF 1ST DECEMBER 2019
PAYPAL HAVE INTRODUCED A NEW POLICY, AND THAT IS THEY WILL NOT REFUND THE
THE COST OF PROCESSING YOUR TRANSACTION THROUGH THE WEB SITE,
SO ANY CANCELLED ORDER OR RETURNED ORDER FROM
NOW ON WILL HAVE THAT PROCESSING FEE DEDUCTED FROM THE CANCEL PROCESS
THIS HAS UPSET A LOT OF PEOPLE AND IS NOTHING TO DO WITH US,
IF YOU HAVE A CONCERN
YOU CAN GOOGLE AND COMPLAIN TO PAYPAL ABOUT THIS NEW POLICY
ON ANY CANCELLED OR RETURNED ORDERS.
THIS FEE VARIES DEPENDING ON THE AMOUNT FROM 2.5% - 4.58% APPROX.
You are not automatically entitled to a refund
if you simply change your mind
or you later discover that you picked the
wrong colour or wrong size or wrong side
or the item doesn't fit.
If you have any doubts about the suitability of an item,
"DONT BUY IT"
SIMPLE AS THAT.
ITEMS THAT ARE ON
"SALE" OR "SPECIAL" OR
"ELECTRICAL" ITEMS OR "ZZZ" OR
"SPECIALLY ORDERED IN"
ARE
NOT
RETURNABLE FOR REFUND,
IF YOU SIMPLY CHANGE YOUR MIND !
SO CHOOSE CAREFULLY. *
* FREIGHT CHARGES ARE NOT REFUNDABLE * * ITEMS THAT ARE RETURNED FOR REFUND, WHERE YOU HAVE TAKEN UP THE OPTION TO ORDER THE CORRECT ITEM, LESS FREIGHT AND HANDLING CHARRGES, THE ITEM MUST 1) BE ACCOMPANIED WITH A COPY OF TAX INVOICE 2) BE IN ORIGINAL PACKAGING AND MUST 3) BE SENT BACK AT SENDERS EXPENSE VIA REGISTERED POST OR COURIER 4) ITEM(S) MUST NOT HAVE BEEN OPENED, FITTED OR TAMPERED WITH 5) ITEM MUST NOT HAVE PACKING TAPE OR ANY OTHER MATERIAL OVER THE ITEM REDUCING THE RESALE PRESENTATION *
If a part doesn't fit, don't try to "make it fit" and risk damaging the part or your car (or yourself).
We won't accept responsibility for any costs exceeding the cost of the part
(and you don't need the aggravation of doing a job twice!)
so please inspect the part before you start the repair.
* GETTING THE CORRECT ITEM FIRST TIME IS
IMPORTANT TO US, SO IF YOU ARE UNSURE PLEASE
PHONE/FAX OR EMAIL TO GET A PARTS INTERPRETER
TO CHECK FOR YOU.. THIS COULD SAVE YOU TIME & MONEY
* ANY CANCELLED ORDERS WILL INCUR A 20% HANDLING SURCHARGE *
* REFUNDS THAT DO
MEET OUR TERMS & CONDITIONS
ARE REFUNDABLE, LESS HANDLING,
WHEN ITEMS ARE RETURNED WITHIN
7 DAYS OF INVOICE DATE
AND YOU TAKE UP THE OPTION OF ORDERING
THE CORRECT ITEM(s), LESS A 20% HANDLING SURCHARGE AND LESS FREIGHT CHARGES
* ITEMS OVER 7 DAYS
FROM DATE OF INVOICE
ARE NOT REFUNDABLE * ALL CARE IS TAKEN
Consumer rights - myths and facts If you want to avoid problems with consumer issues it helps to get your facts right. Refunds myth = 'I don't like it. But I can always return it and get my money back.' Refunds fact = Not necessarily. Legally, refunds are only available in fairly limited circumstances.
You are entitled to ask the trader for a refund if the item you bought is:
not of acceptable quality
does not match the description
does not match the sample or demonstration model shown to you.
You are not automatically entitled to a refund if you simply change your mind or you later discover that you picked the wrong colour or the item doesn't fit. If you have any doubts about the suitability of an item, check the retailer's refund policy before you buy.
NEED A COPY OF TAX INVOICE
ALL OUR GOODS LEAVE WITH A TAX INVOICE
THATS WHATS IS USED TO DELIVERY YOUR GOODS
SO IF YOU GOT THE GOODS YOU GOT THE INVOICE. !
IF YOU NEED A COPY OF A INVOICE A $30.00 + GST ACCOUNT ADMINISTRATION FEE
WILL BE CHARGED AND WILL NEED TO BE PAID BEFORE A COPY IS DONE,
WE WILL PROVIDE A TAX INVOICE FOR THE ADMIN FEES
